After-Sales
Care That Never Sleeps
Your rest shouldn’t pause for a hiccup. From setup to servicing, our team keeps your Zleep running like the first night.
How we help
Support, end to end
Repairs & Parts
Genuine components and certified technicians — fast turnaround, no guesswork.
Technical Support
Help with the Zleep AI app, sensors, connectivity, and software updates.
Home Service
In-home setup, recalibration, and seasonal care across Metro Manila.
Warranty Claims
Covered by your Lifetime Service Warranty — we’ll make it right.
Reach a human
Talk to our care team
Good to know
Frequently asked
How fast will my issue be handled?
Most claims are diagnosed within 24 hours — many remotely through the Zleep AI app — and resolved within a few business days.
Do you offer in-home service?
Yes. For beds and adjustable bases, our technicians can service, recalibrate, or repair right in your home across Metro Manila.
How do I track a service request?
You’ll get a reference number when you reach out, and updates by SMS and email until it’s resolved.
Need a hand tonight?
Send us a message and a care specialist will get right back to you.
